Let's first have a look at why so many sales people refuse the idea of being educated by an expert instructor. Well I know the answer to this question because I was one of those people. In my view one amongst the significant reasons for this "refusal to be trained" is the fact that sales people are very independent kinds who prefer to work "on their own" An ordinary sales personality likes to achieve objectives using personal strategies. (Some are good and some are bad)
I'll tell you a quick tale about my experience as a musical composer and producer before I got into sales. About 15 years ago I began to get greatly into composing and producing music on the computer. I started with no knowledge whatsoever of writing music and how to place it together on a computer. Within a month or two I was able to set pieces of music together and mix them down onto a single track and I felt like I was really going somewhere. But after a few years I was becoming frustrated that I couldn't reach that really good sound that you would hear on a professional CD. I kept on doing work for another four years to get that fantastic sound and finally I suppose I reached it. My soundtrack was used on the first Italian movie distributed by Columbia pictures. Alright the movie did flop however at least I had achieved that professional level. However looking back I now realise that I probably wasted hundreds and hundreds of hours trying to study stuff all by myself. This caused me unending hours of annoyance and stress that could so easily have been avoided. All I had to do was follow a course on music production and I would have conserved myself so much time and effort. Well you've guessed it, the same exact thing applies to sales. Too many sales people are like a lot of pop music you hear today, "one continuous loop" They simply keep trying the same thing again and again, even if it's totally wrong.
The second trouble is the sales person who is willing to do the training but finds it hard to put it into practice. One of the reasons why this occurs is because Sales Training is a continuous process. It's not a magic fix that will fix all problems after a few hours of training. Sales people can be orientated and pointed in the right direction. However at the end of the day, it's the individual who is has to be accountable for wanting to change and enhance. People form bad habits just as quickly as they form good habits and this takes an average of just 30 days. How many people are prepared to do something consistently for 30 days to make it the normal? New habits can be formed when the wish and motivation for change is there, but nobody can force anybody. Ironically, Sales Training works best for those sales people who are already prepared to change. These are people who really want to progress and are willing to do whatever is needed to get there.
I have found that one of the best ways to get people to put Sales Training into practice is to encourage them to develop their strengths. It's a lot less effective when we emphasise a person's weak points because that only works to discourage and reduce self-esteem. Sales people need encouragement and recognition for accomplishment. This is the way forward and this is really what I've found works best.
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Ironically sales training works best for those sales people who are already willing to change. These are people who really want to improve and are willing to do whatever is necessary to get there.
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